Contact information
Last updated: May 18, 2026
If you have any questions, concerns, or support requests regarding your order or our services, you can contact OnlyCards TCG using the information below.
Customer Support
Store Name: OnlyCards TCG
Email: 18progamingalex@gmail.com
Support Topics
You may contact us regarding:
- Orders and shipping
- Returns and refunds
- Damaged or missing items
- Product information
- Payment issues
- Account assistance
- General inquiries
Response Times
We aim to respond to all customer inquiries within 24–72 business hours.
Response times may be longer during:
- Holidays
- Major product releases
- High-volume periods
Business Hours
Customer support is generally available during standard business hours, Monday to Friday.
Availability may vary on weekends and public holidays.
Important Notice
When contacting support, please include:
- Your order number (if applicable)
- A clear description of the issue
- Photos or supporting information when relevant
Providing detailed information helps us resolve requests more efficiently.
Social Media & Community
Official community or social media pages, if available, should only be used for general communication and announcements. For order-related support, please contact us directly by email.